Covid-19 Update

June 2020 Update

06/26/20

GREEN MEADOWS DENTAL NEW OFFICE HOURS:

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday -  Closed
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday 8:00am - 2:00pm

May 2020 Update

05/29/20

Dear Patient:

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

• Patients will be contacted before their appointment to answer a screening questionnaire in relation to COVID-19. You will be asked to retake this screening again at the appointment.

• We will ask that you use hand sanitizer when you arrive at the office. Hand sanitizers will also be in the reception area and other places throughout the office if needed.

• Our waiting area will no longer have magazines, refreshments or toys in the children’s area.

• Appointments will be managed to allow for social distancing between patients, meaning fewer options for appointment times. 

• We will reduce the number of patients in the reception area by allowing greater time between appointments.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at (847) 336-9798 or visit our website at Green Meadows Dental.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Sincerely,

Dr. Vu Phan and Team

05/26/20

Dear patients and their families, 

At Green Meadows Dental your health and safety of is our highest priority. We continue to closely monitor updates from the ADA, CDC, OSHA, and The Department of Health Services and will continue to seek guidance from the agencies. We want all our patients to feel comfortable when visiting our office and understand that their well-being comes first. 

We are excited to get back to work and begin seeing you again. Please contact us with any questions you may have about the steps we take to keep you and every patient safe in our practice. We will be contacting those of you who had an appointment that needed to be canceled in order to reschedule. If you would like to make an appointment , please call our office at (847) 336-9798.

Thank you for your continued support. We value your trust and loyalty. We look forward to welcoming back our patients, neighbors, and friends.

Sincerely,

Dr. Phan and the Green Meadows Dental Team

Changes With Staff and Office Environment:

• Daily temperature and oxygen checks for staff members

• Personal protection equipment (PPE) such as face shields, masks, and surgical gowns will be worn by employees

• Due to additional PPE our team will be wearing, the temperature in the office will be much cooler. Patients will be encouraged to bring sweaters to appointments

• Reception area will no longer provide magazines, children toys and refreshments for patients

• A clear glass barrier will be placed at the reception desk and check-in area

• Medical grade air purifiers will be in every room with a 15 minute cycle to ensure purification of the rooms

• Extra oral aerosol suction machines for procedures were purchased with the efficiency of 99.95% removal rate

• Exam rooms will not be utilized back to back. Two staged disinfection of operatories is implemented with an hour of disinfectant time between every usage.

• All electronic devices, signature pads and surfaces will be wiped down after each patient

New Patient Appointment Protocols From The Centers for Disease Control and Prevention (CDC), American Dental Association (ADA)  and Occupational Safety and Health Administration (OSHA):

• Patients will be contacted 48 hours prior to their appointment to complete a screening questionnaire related to COVID-19

• We ask that you call or text when you have arrived and then wait in the car until we notify you to come into the office, ensuring only 1 patient is in the clinic at a time.

• A face mask should be worn when entering the facility. If you do not have a mask, we will provide you with one.

• Hands must be washed or sanitized before the appointment begins 

• Your temperature and oxygen saturation level will be checked upon arrival of your appointment. We also screen our team members twice daily. Team members and patients who do not pass the recommended readings will be asked to go home.

• At your appointment, you will be asked to pre-rinse with a special mouthwash containing hydrogen peroxide.

• Only one patient is allowed in the office at a time. If the patient is a minor only one guardian is permitted to come with.

• You will be required to reschedule your appointment if anyone in your household has been sick within the last two weeks.

• We ask that patients who’ve come in contact with COVID-19 wait 14 days to make an appointment and be asymptomatic. 

05/04/20

Dear Patients,

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

·         Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.

·         Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.

·         We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time You may be asked upon arrival to wait in your car until we are ready for you to come in.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at (847) 336-9798 or visit our website at https://www.greenmeadowsdental.com/

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

March 2020 Update

In light of the COVID-19 outbreak, we have decided to temporarily close our office until the beginning of June. Our highest priority is the health of our patients and employees as well as helping ensure the safety of our community. At Green Meadows Dental, we have consistently achieved an environment of sanitary cleanliness and want to assure our patients of this during these trying times. We have and will continue to reschedule appointments for patients during the month of March. If you had an appointment this month, please know we will be reaching out to you to reschedule in June. We understand this may be an inconvenience, however, we want all of our patients to know the great consideration we took in making this decision. 

The Center of Disease Control and Prevention is one of our best resources in ending the spread of COVID-19 and we encourage all patients to educate themselves on ways to stay healthy and safe. The CDC offers numerous tips that are easy yet highly effective in preventing the spread of COVID-19 such as:

• Consistently washing your hands with soap and water for 20 seconds

• Covering your mouth when coughing or sneezing

• Cleaning and disinfecting the surfaces of your home

• Avoid touching your mouth, eyes and nose when hands are unwashed

• Keeping a safe distance from others and avoid large groups of people